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Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will open. It contains detailed information about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of how-to videos illustrating how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, have a look at our extensive Frequently Asked Questions section, which covers questions asked by actual individuals and provides practical solutions. We regulary "revamp" our FAQ database with new articles in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of customer service technicians available 24x7 and ready to assist you with any problem. Each support ticket you open will be replied to within 60 minutes (the average support ticket response time is approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 270511

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com